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Contact us
COVID-19 update
We’re re-opening many of our stores in line with government guidelines. Find your nearest Three Store for in-person help using our Store Locator, or contact us using the options below.
Chat to one of our team
To get help fast, start a Live Chat with one of our agents.
Help with Billing, Technical or Changes to your account
Upgrades and cancellations
Live Chat is open 8:00-22:00 Monday to Friday, and 9:00-20:00 on weekends.
Call us
Personal customers: Lines are open 08:00 to 20:00 Monday to Friday, and 09:00 to 18:00 Saturday and Sunday. Closed bank holidays. Business customers: Lines are open 08:00 to 18:00 Monday to Saturday. Closed Sundays and bank holidays.
Personal customers
From your Three phone
333
From any other phone
0333 338 1001
From abroad
(standard roaming rates apply)
+44 7782 333 333
Mobile Broadband customers
From your Three phone
500
From any other phone
0333 338 1003
From abroad
(standard roaming rates apply)
+44 7782 333 500
Business customers
From your Three phone
337
From any other phone
0800 033 8033
From abroad
(standard roaming rates apply)
+44 7782 333 333
Connect with Three
Getting the answers you need is easier than ever. Check out the Three app and manage your account in a couple of taps.
You can’t access specific account information, but with Three Store Now, you can talk one-to-one online with one of our store advisors.
Ask our presenters anything about our products and services on our hourly live broadcast channel.
No matter your issue, we want to help
Check out our Support pages for some of our common fixes.